Refund policy

Return and Refund Policy

At TrendAurapk, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help.

Return Eligibility

  • Timeframe: Items can be returned within 7 days of receiving your delivery.

  • Condition: Products must be unused, unwashed, and in their original packaging with all tags attached.

  • Proof of Purchase: A valid order receipt or order confirmation email is required.

Non-Returnable Items

  • Items purchased during clearance sales or special promotions.

  • Damaged or altered items due to misuse.

Refund Process

  • Inspection: Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund.

  • Method: Approved refunds will be processed via bank transfer, EasyPaisa, or JazzCash within 5 to 7 business days.

  • Shipping Costs: Original shipping fees are non-refundable. Return shipping charges are the responsibility of the customer unless the return is due to our error (e.g., wrong or damaged item).

Exchanges
If you received a defective, damaged, or incorrect item, contact us immediately for a free exchange.

Contact Us
For return requests or questions, please email:

  • Email: trendaurapkoffIcial@gmail.com